careers


IT Co-ordinator

Cheltenham

Permanent – Salary £21k

Personality and Skills

  • Is adapt at learning complicated new technologies quickly and applying the knowledge in real life situations.
  • Uses rigorous logic and methods to methodically solve complex issues.
  • Has exceptional customer service skills and take pride in doing the best job they can for the end customer
  • Has strong written/ verbal communication skills & can tailor these skills depending on the audience.
  • Is able to build strong working relations with a wide variety of people.
  • Is able to react quickly and flexibly to different business issues and prioritise appropriately.
  • Is able to work in a busy environment and be professional at all times.

Mission

  • IT Support for Weirdfish Head Office & Stores, assisting with implementing the IT Roadmap and business improvement project’s.
  • Analysis, triage and resolution of hardware and software issues.
  • Work with third party hardware and software support providers on issues.
  • Liaise and communicate with users on progress of issues raised.
  • Continually improving knowledge on the software, we run to enable effective support.
  • Document IT department process and procedures and regularly review and update to ensure accuracy.

Specific Requirements

  • Ideally the successful applicant would have worked in a retail environment/ customer facing role.
  • Essential to have an A level in computer science/ Excellent Windows 10/ Windows 7 aptitude
  • Desirable to have a degree in computer science and have a good understand of Microsoft Server 2012/ VMWare & Microsoft Dynamics AX 2012

Contact

Job Reference: 00018

Contact: Roland Kendall - IT Manager at Roland@weirdfish.co.uk

Deadline for applications: 14th July 2018