careers

Personality and Skills

• Is adapt at learning complicated new technologies quickly and applying the knowledge in real life situations.
• Uses rigorous logic and methods to methodically solve complex issues.
• Has exceptional customer service skills and take pride in doing the best job they can for the end customer
• Has strong written/ verbal communication skills & can tailor these skills depending on the audience.
• Is able to build strong working relations with a wide variety of people.
• Is able to react quickly and flexibly to different business issues and prioritise appropriately.
• Is able to work in a busy environment and be professional at all times.

Mission

• IT Support for Weirdfish Head Office & Stores, assisting with implementing the IT Roadmap and business improvement project’s.
• Analysis, triage and resolution of hardware and software issues.
• Work with third party hardware and software support providers on issues.
• Liaise and communicate with users on progress of issues raised.
• Continually improving knowledge on the software, we run to enable effective support.
• Document IT department process and procedures and regularly review and update to ensure accuracy.

Specific Requirements

• Ideally the successful applicant would have worked in a retail environment/ customer facing role.
• Essential to have an A level in computer science/ Excellent Windows 10/ Windows 7 aptitude
• Desirable to have a degree in computer science and have a good understand of Microsoft Server 2012/ VMWare & Microsoft Dynamics AX 2012

Contact

Job Reference: 00018

Contact: Roland Kendall - IT Manager at Roland@weirdfish.co.uk

Deadline for applications: 14^th July 2018