terms & conditions

Website usage terms
Weird Fish is a UK mail order, retail & online company and complies with UK consumer law, including Distance Selling Regulations which means you're safe if you shop with us. We operate a flexible returns policy and are happy to refund or exchange items damaged in transit, that are faulty or not what you ordered. We can also exchange goods ordered incorrectly.

Warranty & Faults
Warranty covers faults that develop on the product in the first 12 months of use. Warranties cover manufacturing faults and defects but not damage caused by wear and tear or abuse. 

Your warranty is only valid for the retailer the items were purchased from.


VAT

Weirdfish.co.uk prices are the same for all countries. For the UK and other countries in the EU, our prices include any VAT which is applicable, and you will not be liable for any further duty or taxes. In the UK children's clothing is already VAT free.

For shipments sent outside the European Union you will still pay the same price, but we use our tax saving to subside the shipping charges. You might be liable for import duty and sales taxes on delivery, and you should check with your local customs authorities before ordering.

Promotional Codes

  1. Only one promotional code can be used per order. We reserve the right to remove any offer at any time.
  2. A promotional code cannot be used in conjunction with any other none code driven promotional offer, but you will have the choice to use which ever current offer you choose.
  3. Please note that promotional codes will have an expiry date as advertised on the website or in our marketing materials, and these codes will not be applicable outside the dates advertised
  4. The code will need to be entered into the “promotional code” box in your shopping basket for the promotion to be activated
  5. Individual promotional codes are only valid for their specified offer
  6. Not all codes are valid within our Weird Fish stores – please check website for details if applicable


Brochure Discount code T&C’s

1. Only one promotional code can be used per order. We reserve the right to remove any offer at any time, without prior notice
2. The promotional code cannot be used in conjunction with any other none code driven promotional offer, but you will have the choice to use which ever current offer you choose.
3. Each promotional code has an expiry date, just check the text carefully to find the date.
4. Promotional code must be entered in the Promotional Code box within the basket to receive the offer.
5. Code can be used for worldwide delivery as well as for the UK
6. In-store - voucher may not be used in conjunction with any other offer or within sale period 
7. Offer only available to use in registered Weird Fish shops, not stockists, concessions or franchised stores. Check our Find a Store page for more info


Newsletter subscriber promotion codes 

1. Only one promotional code can be used per order. We reserve the right to remove any offer at any time.
2. The promotional code cannot be used in conjunction with any other none code driven promotional offer, but you will have the choice to use which ever current offer you choose
3. Promotional code is exclusively for our customers who have signed up to recieve Newsletters, however, you may wish to share with friends & family
4. Offer can be withdrawn at any time



Win £250 of Weird Fish Clothing
By signing up to receive newsletters or catalogues from Weird Fish you will automatically be entered into the prize draw for a chance to receive £250 worth of Weird Fish clothing. There will be one (1) winner each calendar month,  and the winner will be contacted by email or mail at the beginning of the following calendar month. You will not be notified if you have not been successful. The £250 will be issued in the form of a promotional code that can only be used at www.weirdfish.co.uk the full amount must be used in one transaction as no change can be given. The promotional code cannot be traded in for the monetary equivalent, and must be used by the expiry date provided at the time of receiving the email/mail containing the details. Weird Fish regard the right to withdraw this competition at any time


Secure Payment
We accept payment from all major credit cards, with the exclusion of American Express. We also accept PayPal as a payment method - once you click on PayPal you will be directed to the PayPal gateway - we do not store credit card details nor do we share customer details with any 3rd Parties. Payment is taken at point of dispatch, as per our other payment methods and Delivery terms are in-line with our existing Delivery policies


When using other payment methods, the payment form is used to submit your payment details to Secure Trading LTD, who are an Internet payment gateway. Weirdfish.co.uk has a formal agreement with Secure Trading LTD to accept payments on our behalf. Any information that is submitted to Secure Trading LTD is used solely for the purpose of completing your transaction with www.weirdfish.co.uk and will not be offered or sold to any further parties. http://www.securetrading.com/


Payment

We only charge you when your order is ready to be dispatched.
If part of your order is not available, only the available item(s) will be charged and dispatched, along with the delivery charge if applicable. You will not be charged for the unavailable items until they are ready to be dispatched, and you will not be charged for delivery again.

To be sure our payment page is secure we use Thwate to provide our SSL certificate, an SSL certificate provides identification information about the web server and establishes an encrypted connection. You can check to see if your page is secure by one or all of the following additions;

  • An addition of an S after the HTTP in the URL (HTTPS://) 
  • A padlock will also be shown in the address bar 
  • Some text will appear in green or part of the address bar will be highlighted in green

    If you do not see at least one of these security measures during the input of secure information please do not continue and contact us as soon as you can.

We will never share your payment details with another party, they are held securely by Secure Trading LTD 


Privacy Policy

  • Full details of our privacy policy can be viewed here: Privacy Policy
  • Full details of our cookie policy can be viewed here: Cookie Policy

    Intellectual PropertyYou acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content appearing on this website shall remain at all times the property of Weird Fish. Weird Fish is a registered trademark owned by Weird Fish Ltd


Web Site Usage

www.weirdfish.co.uk can't take responsibility for any damages, compensatory, indirect, consequential or direct, data loss, income, profit, property loss or damage and third party claims implied or otherwise when using this website.

Availability of Products
Weird Fish updates the stock availability continuously. In the event of a product being unavailable after an order has been placed, you will be notified and either offered a replacement item or given the option to cancel the unavailable item from your order.


Information Accuracy

This web site is regularly updated. We put every effort into updating website information, product descriptions, prices, photos and other information. We try to ensure all information and images are correct, if you find any information is incorrect we apologise, these are genuine mistakes. If brought to our attention we will strive to correct any errors. If you buy any products from us based on wrong information we will replace or refund the product so long as it is unused. While every effort is made to ensure that accurate pricing and descriptions are maintained, we reserve the right to decline orders if they are based on inaccurate information by either party.

www.weirdfish.co.uk

Weird Fish is the trading name of Weird Fish Ltd. All website content belongs to Weird Fish Ltd and may not be copied without express permission.