I have lost my receipt, can I still return an item?


If you have lost your receipt, a bank or credit card statement showing the transaction can still be used as a proof of purchase. 

If you bought the item online we should still have a record of the transaction on the website, so please contact us or check your Weird Fish online account to find your order number.

We cannot exchange or refund an item if you do not have a proof of purchase for it, even if it is faulty. Please keep hold of all your receipts.

Items not bought from a Weird Fish store or website, will need to be returned to the original retailer or store.

We cannot accept returns for items, even for exchange unless they were purchase from: www.weirdfish.co.uk, Weird Fish Amazon, Weird Fish eBay, or any of the following Weird Fish branches:

Braintree

Carmarthen

Castleford

Dalton park

Dartmouth

Falmouth

Livingston

Newquay

Portsmouth

Scarborough

Spalding

Street

Truro

Weymouth

York