How do I return an item?
All orders will come with a delivery note which is also your returns form. To send an item back you will need to select a return reason code, and also tell us the reason for return. If you require a refund you only need to fill in this one side, if you require an exchange, please fill in the Exchange Information side of the form.
There is a returns postage label attached to your form which can be peeled off and attached to your returns parcel. If you are within the UK mainland this label will include a Royal Mail FREE postage stamp so there is no charge to return. If you are outside of the UK mainland you can still use this address label, but you will need to cover the costs of the return postage. Please request a proof of postage receipt from the post office.
If you have misplaced your form or you don't have one, please contact us.
Please make sure your return is sent back to ourselves in the original packaging with all of the tags and labels included. The garment should not have been washed or worn.
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